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Bus Travel for Deaf or Hearing Impaired

By: Jonathan Webb - Updated: 10 Apr 2017 | comments*Discuss
 
Bus Travel Deaf Hearing Impaired

With the ever increasing cost of motoring the bus is back in vogue with many commuters. Travelling by bus if you are deaf or hearing impaired can be a challenge but there are ways of making things run as smoothly as possible.

Since April 2008 deaf and hearing impaired passengers,along with other disabled bus passengers, are entitled to a free off peak bus pass,allowing them to travel on any bus service in England between 9.30am and 11pm Monday to Friday and anytime at weekends. Some local authorities also offer free bus passes to companions of disabled passengers, but this is at their discretion and something that they are not obliged to do.

On The Bus

If you need to purchase a ticket from the driver and have difficulty speaking, it can be useful to write down what ticket you require and show the note to the driver. Remember, not all bus companies give change and expect passengers to have the correct fare for their journey.

Modern buses are fitted with illuminated bus stopping signs near the front of the bus that light up when a passenger pushes the stop button. If you are unsure of where the bus stop is for the location you wish to visit, request that the driver lets you know when the bus has arrived.

It is also a good idea to know the approximate journey time to your destination, by looking up the timetable, so you can be alert to the signal from the driver when you are near. For this reason it is advisable to sit near the front and preferably where the driver can see you in the mirror, as this will act as a constant reminder to tell you that your destination has been reached.

Many bus companies have drivers who have completed training which includes dealing with issues faced by deaf and hearing impaired passengers. Some deaf and hearing impaired bus passengers say they are embarrassed to ask a driver to repeat the answer to a question that they have asked if they did not hear it the first time. As outlined above, many drivers have received disability awareness training, so try and overcome any shyness that you may feel.

Passenger Information At Bus Stops And Travel Centres

Most modern bus shelters have been fitted with visual passenger information systems to inform passengers when the next few buses will arrive at the stop, along with their destination and if there are any delays. This is of great help as passengers who are deaf or have a hearing impairment can get ready to board just prior to the bus arriving and do not have to keep watching down the road for their bus to come into view.

Many travel information telephone lines are able to use text telephones or the Royal National Institute for the Deaf's typetalk system, making communication significantly easier for deaf and hearing impaired bus passengers. At most travel information offices there is an induction loop system in operation. If you switch your hearing aid to 'T' this will amplify the sound.

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[Add a Comment]
marie - Your Question:
Hi I wear 1 earring aid and was approached by a lady asking me why I paid for my bus travel, I thought it was because she was saying I looked older than 50 she said because I wore an earring aid I could get free bus travel is this correct

Our Response:
You should be able to get a free concessionary bus pass from your local council if you currently receive a state pension or are profoundly or severely deaf, please see link here.
DisabledTravelAdvice - 11-Apr-17 @ 1:57 PM
Hi i wear 1 earring aid and was approached by a lady asking me why i paid for my bus travel, i thought it was because she was saying i looked older than 50 she said because i wore an earring aid i could get free bus travel is this correct
marie - 10-Apr-17 @ 10:03 PM
I am profoundly deaf in one ear and borderline in the other (16) decibels. I have been refused a bus pass on the basis that l am only deaf on one side. Both Transport for Greater Manchester's concessionary application form & their office staff is not clear onthis and neitherThe deaf Ctre Sensory team. Can anyone help or even site the source of the legislative guidelines?
Shamis64 - 1-Feb-17 @ 4:41 PM
barb - Your Question:
Free bus pass work were 2 earing aids

Our Response:
You should be able to get a free concessionary bus pass from your local council if you currently receive a state pension or are profoundly or severely deaf. Please see CAB link here for more advice.
DisabledTravelAdvice - 27-Jan-17 @ 11:41 AM
Free bus pass workwere 2 earingaids
barb - 26-Jan-17 @ 3:57 PM
tenchu - Your Question:
During Xmas holiday, I had to travel to Newcastle upon Tyne but I use a bus pass that only work in Greater Manchester. what or who I contact to in an email form?

Our Response:
I can only suggest you call the Disabled Persons Railcard Office in Newcastle Upon Tyne:0845 6050525. Or you may be able to find a suitable email address via the link here .
DisabledTravelAdvice - 21-Dec-16 @ 9:59 AM
During Xmas holiday, I had to travel to Newcastle upon Tyne but I use a bus pass that only work in Greater Manchester. what or who I contact to in an email form?
tenchu - 20-Dec-16 @ 2:42 PM
Sam - Your Question:
I wear 2 hearing aids as I am partially deaf and my deafness is hereditary. I live in Darlington can I get a free bus pass

Our Response:
You can see more via the CAB link here and the gov.uk link here. I hope this helps.
DisabledTravelAdvice - 5-Dec-16 @ 11:05 AM
I wear 2 hearing aids as I am partially deaf and my deafness is hereditary. I live in Darlington can I get a free bus pass
Sam - 4-Dec-16 @ 11:41 AM
I got dyspraxia and wear hearing aid and do get free bus pass around staffordshire and also cannock student but OAP look at me and say to me" You not disabled noughting wrong with me so show my hearing aid at shurt them up!
Dasiydo - 14-Oct-16 @ 11:18 PM
if a deaf person is allowed to drive a car , then why would then said person be eligible for a concessionary bus pass
William August Joyce - 15-Dec-15 @ 1:53 PM
Gill - Your Question:
My 24 year old daughter has had to start wearing hearing aids in both ears can she get a free bus and train pass we are in Chatham Kent

Our Response:
Please see link hereregarding how to apply.
DisabledTravelAdvice - 8-Dec-15 @ 11:34 AM
My 24 year old daughter has had to start wearing hearing aids in both ears can she get a free bus and train pass we are in Chatham Kent
Gill - 7-Dec-15 @ 11:13 AM
pauline - Your Question:
I live in Rotherham and hard of hearing (wear aids) am I eligible for a bus pass, if how do I apply

Our Response:
If you take a look at this page on the Rotherham Council website it states that you can get a free bus pass if you are profoundly or severely deaf.It details how to go about it.Good luck.
DisabledTravelAdvice - 27-Aug-15 @ 3:31 PM
polly - Your Question:
A friend as just informed me I may be entitled to a bus pass as I wear and need hearing aids

Our Response:
As with the comment below, if you register with your local authority, you may qualify for a Disabled Person’s Railcard and help such as a free travel pass for public transport. I have included a link hereso you can check whether you are eligible for a railcard. For your bus pass you would have to apply directly through your county council website. I hope this helps.
DisabledTravelAdvice - 27-Aug-15 @ 11:42 AM
I live in Rotherhamand hard of hearing (wear aids) am I eligible for a bus pass, if how do I apply
pauline - 27-Aug-15 @ 9:59 AM
A friend as just informed me I may be entitled to a bus pass as I wear and need hearing aids
polly - 26-Aug-15 @ 1:57 PM
TonyH - Your Question:
I am totally deaf in one ear will I be able to get a bus pass ?ThanksTony

Our Response:
If you register with your local authority, you may qualify for a Disabled Person’s Railcard and help such as a free travel pass for public transport. I have included a link hereso you can check whether you are eligible for a railcard. For your bus pass you would have to apply directly through your county council website.
DisabledTravelAdvice - 21-Aug-15 @ 10:12 AM
I am totally deaf in one ear will i be able to get a bus pass ? Thanks Tony
TonyH - 20-Aug-15 @ 7:31 AM
@Vickie - as specified in the article, since April 2008 deaf and hearing impaired passengers,along with other disabled bus passengers, are entitled to a free off peak bus pass,allowing them to travel on any bus service in England between 9.30am and 11pm Monday to Friday and anytime at weekends. You should get in touch with your local authority of GP to get advice on how to apply. I hope this helps.
DisabledTravelAdvice - 30-Jan-15 @ 2:15 PM
hi I was wondering if I was allow to have a bus pass with being deaf, I have being told about a rail card but I was wondering where I stood with a bus pass?
vickie - 29-Jan-15 @ 6:39 PM
Just found about free deaf bus pass from a friend. Wondered what the criteria is for receiving the pass. I have been deaf since birth, worn an hearing aid all my life. Is it available all over the UK? Thank you
debchall - 14-May-14 @ 9:30 PM
How do I get a free bus pass im deaf since birth im 16 and I can speak perfectly
dickie - 3-May-14 @ 1:40 PM
Hello I am under 60 and until earlier this year held a disabled bus issued by my local Borough Council pass due to being quite deaf in both of my ears since birth.I also have a disabled rail card. My bus passwas not renewed by the County Council who now deal with the issue of passes at the renewal date as they required further evidence of my disability and it has taken a while to get a referral for an NHS hearing test. I have almost given up the idea of re-applying but whilst I await my appointment can you please confirm the criteria or guidelines councils have to adhere to? I feel I am having to jump through hoops. Many thanks
goodcook62 - 21-Jun-13 @ 4:33 PM
how do i apply for a hard of hearing free bus pass ?
smithy - 4-Jun-13 @ 7:07 PM
i amveryverydeafand i am withthe nhsfor my hearingwhat i like to know is how do i go aboutgetinga free bus pass as trying to talk to people for me is very hard could youplease tell mewhat i have to do.and how do theycheck to be sure i amdeaftho i amwith thenhsthank you
helen - 12-Jan-13 @ 2:40 PM
What are the guidelines for claiming a free bus pass for under 60s.
sheil - 10-Oct-12 @ 9:53 AM
This is very useful information. It is helping me prepare for a very important conversation on how to make the travelling experience for the deaf/hearing impaired more comfortable
camby - 30-Jun-12 @ 8:36 PM
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