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Common Problems with Mobility Scooters

By: Jonathan Webb - Updated: 19 Aug 2019 | comments*Discuss
 
Mobility Mobility Scooters Disabled

The use of mobility scooters has become increasingly popular in recent years, providing many disabled people with a life line to the outside world and giving them an element of independence that would otherwise prove difficult.

Generally speaking, mobility scooters are relatively reliable and need little maintenance. Mobility scooters have two major components. the electric motor and the battery that provides power to the motor along with the lights and horn.

Batteries

Problems can occur to the battery, such as having to recharge it at regular intervals due to it not holding its charge for long periods. At its worst, this can mean having to put your mobility scooter on charge after every journey. Not only does this limit the distance you are able to travel, due to the chance that your mobility scooter may run out of battery power before you can make a full round trip, but can prove inconvenient as you are unable to make full use of your scooter due to the prolonged down time.

The main cause of batteries unable to hold their charge is old age. The only cure for this problem is to have a set of new batteries fitted. If you choose to have a set of bigger batteries installed, remember that although they may hold more charge, they can also be considerably heavier than normal sized mobility scooter batteries, which in turn means that your mobility scooter is heavier and needs more power to move, which in turn can drain the battery faster. If you are also using your lights on the mobility scooter, the battery's time between recharging will be reduced accordingly.

Motors

The electric motor on a mobility scooter is of a relatively simple design and usually quite rugged, able to withstand normal everyday use around towns and cities in most types of weather. It can, however, be damaged by, for example, mounting or dismounting a pavement without a dropped kerb or by driving your mobility scooter through an excessive wet area, such as a deep puddle. It is also possible to damage your mobility scooter's motor by driving through a very dusty or gritty area. The damage may not be immediately apparent, but dirt and grit that enters the motor's moving parts can cause the motor to fail at a later date.

Tyres

The tyres on your mobility scooter will, at some time in the scooter's life, need to be replaced. This goes for whether they are solid, in filled or pneumatic type tyres.

Solid tyres will eventually need replacing due to general wear and tear, although they will probably last longer than the other two types. Due to their solidness, they are not always a popular choice with mobility scooter users, who prefer a more comfortable ride.

In filled tyres can also last a long time, and give a far superior ride to solid tyres. The main problem with these is that over time they will split and the in fill material, which is usually a spongy like material, will spill out making them unusable. Like any air filled tyre, pneumatic tyres are prone to punctures, in addition to the usual wear and tare.

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When I turn my scooter on it makes a whistling noise and won’t move, I’m very confused,
Ed - 19-Aug-19 @ 2:21 AM
Hello.I got a qtech scooter. The horn works.the Dail lights up.but won't move.there plenty of life in the batteries. Can you help.
Gyp - 18-Aug-19 @ 10:21 PM
Hello.I have a mobility scooter with 2 batteries in a box.it's a qtech.the horn beebs. The Dail lights up but it won't move.there's plenty of life in the batteries. Can you help.
Denno - 18-Aug-19 @ 10:18 PM
I got a new gogo scooter about 18 months ago. I had tosend it back first week. It was not holding its charge. They could find nothing wrong so returned it. I went on holiday and was let down as after about 1 hr it slowed down to snails pace. I have since only used it for the supermarket. Last week as I was going on holiday again I decided to get a 17amp new battery instead of the 12 that was supplied. I also got a new larger charger. Was told it would go further. WRONG again on my fully charged battery after about 1hr chugged to a stop. Again my holiday ruined. Put the battery on charge and it was showing almost full. But lights on steering wheeldown to red. Any help would be appreciated thank you x B - 2-Aug-19 @ 8:24 PM I would bet on it that it's the brake on the motor. It's a common failure. It slows the scooter down slightly just like a flat battery. They are about £80 us fitting.
Hughmungus - 18-Aug-19 @ 12:34 AM
Does anyone ever get a answer on this site????
B - 9-Aug-19 @ 9:15 AM
I would like to join to see if I can find any advice about our scooter's intermitent fault!Thank you
matildajean - 7-Aug-19 @ 1:22 PM
I got a new gogo scooter about 18 months ago. I had tosend it back first week. It was not holding its charge. They could find nothing wrong so returned it. I went on holiday and was let down as after about 1 hr it slowed down to snails pace. I have since only used it for the supermarket. Last week as I was going on holiday again I decided to get a 17amp new battery instead of the 12 that was supplied. I also got a new larger charger. Was told it would go further. WRONG again on my fully charged battery after about 1hr chugged to a stop. Again my holiday ruined. Put the battery on charge and it was showing almost full. But lights on steering wheeldown to red. Any help would be appreciated thank you x
B - 2-Aug-19 @ 8:24 PM
I have got cracks in the fibreglass floor pan of my mayfair s. How do I prevent this Regards Kay
Kay - 29-Jul-19 @ 8:38 PM
My mobility scooter got rained on and now has a whistling noise when I turn on the engine, why is this and what canI do.
Worried - 29-Jul-19 @ 5:47 PM
My mobility scooter got rained on and now has a whistle to it when the engine is turned on, why is this and what can I do
Worried - 29-Jul-19 @ 5:45 PM
Problem with my Sterling Sapphire. Left it to charge overnight Next morning the plug into the scooter was too hot to touch and couldn't be removed. Any ideas what the problem might be?
Ianto - 24-Jul-19 @ 4:46 PM
My scooter is juddering,making a noise and won't move.
Pip - 21-Jul-19 @ 7:26 PM
Mobility scooter is fully charged but lights front and back will not work.indicators work as does the brake lights.
Wellybobs - 20-Jul-19 @ 12:17 PM
I have bought a hoveround that was not used for 2 yrs. I got one ride from it. After fully charging it. All the lights will ne bling. But it does not start. I troubleshhoted and it says it coule be a loose wire. The guy is my neighbor but will not refund me my money O
Mary - 8-Jul-19 @ 3:47 AM
Why does my shoprider traveso judder on setting off
GREZ - 5-Jul-19 @ 7:10 PM
Why does my shoprider traveso judder on setting off
Grez - 5-Jul-19 @ 7:08 PM
I have a victory pride mobility scooter it is very slow batteries are fine can't work out why this is happening D
Markie - 3-Jul-19 @ 5:12 PM
Hi. I have a freerider Mayfair. Not been used for a while but when I charged it all the lights work but it won't move. Could it be the motor ? Thanks
Anne - 27-Jun-19 @ 7:38 AM
My seat on my golden alante power wheelchair wobbles,is this normal or is there a way to stop it
Poopy - 19-Jun-19 @ 5:30 PM
We have a Pride Go Go Sport.Sometimes it works fine. For example we went to a major league baseball game recently and no problem.But today took it out and got the "5 beeps" which the trouble shooting guide says not in drive position.Took the key out and restarted several times and never would work.Several weeks ago it stopped on an outing - same thing - beeps.The only thing that I can see is that when it happens the power is on 7or 8.Any ideas?
Joe - 15-Jun-19 @ 12:56 AM
rascal mobility scooter keeps beeping when i turn on the ignition could anyone help with a cheap fix
markhilson - 14-Jun-19 @ 10:32 AM
HELP MY scooter is fully charged but when I try to move it there is a whining noise and won't move any help I'd be grateful stranded at home now
Tj - 12-Jun-19 @ 5:57 PM
I have a go go Scotter elite, it keeps cutting out when going over gravel, slightly lose ground, to move a long you have to go slow ly,when the grip is less it happens more On flat ground it works perfectly Is it the wheel grip, the key? Battery seems fine
None - 12-Jun-19 @ 8:42 AM
I have just bought a secondhand mobility scooter and the person I bought it from has had it in their car boot for two years. There was a small amount of charge on it but now it won't charge. When I put the charger on it lights up red then green but the scooter doesn't work. Please help
Budgie - 10-Jun-19 @ 4:10 PM
Hi my Rascal 329le has suddenly started to beep continually when I turn the ignition on please can you help ? Kind regards Jayne
Jaynie - 9-Jun-19 @ 3:15 PM
Sorry forgot to say lol it's a kymco MAXER Disability scooter. He told me to press adj and mode together .
dragon - 7-Jun-19 @ 3:58 PM
Hi someone asked me for the milage and told me what buttons to touch. Couldn't find it but the service light came on and I can't get it off . Desperate for advice as I have sold it and they are coming to pick up
Dragon - 7-Jun-19 @ 3:54 PM
All the lightshave stopped working including indicators. The battery indicators is reading fully charged.Any ideas?
Anthony - 4-Jun-19 @ 10:12 AM
Hi I am trying to charge my mystere but keeps coming up fault batteries only twelve months old now batteries almost flat please can you help
Twm - 4-Jun-19 @ 9:49 AM
My sterling diamond mobility scooter is ok on the flat but cuts out on ramps hills etc. The batteries are new and even when showing full battery it still cuts out on inclines. I weigh 100kilos so is well within the weight capacity
Sandy - 1-Jun-19 @ 7:57 AM
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