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Common Problems with Mobility Scooters

By: Jonathan Webb - Updated: 9 Sep 2017 | comments*Discuss
Mobility Mobility Scooters Disabled

The use of mobility scooters has become increasingly popular in recent years, providing many disabled people with a life line to the outside world and giving them an element of independence that would otherwise prove difficult.

Generally speaking, mobility scooters are relatively reliable and need little maintenance. Mobility scooters have two major components. the electric motor and the battery that provides power to the motor along with the lights and horn.


Problems can occur to the battery, such as having to recharge it at regular intervals due to it not holding its charge for long periods. At its worst, this can mean having to put your mobility scooter on charge after every journey. Not only does this limit the distance you are able to travel, due to the chance that your mobility scooter may run out of battery power before you can make a full round trip, but can prove inconvenient as you are unable to make full use of your scooter due to the prolonged down time.

The main cause of batteries unable to hold their charge is old age. The only cure for this problem is to have a set of new batteries fitted. If you choose to have a set of bigger batteries installed, remember that although they may hold more charge, they can also be considerably heavier than normal sized mobility scooter batteries, which in turn means that your mobility scooter is heavier and needs more power to move, which in turn can drain the battery faster. If you are also using your lights on the mobility scooter, the battery's time between recharging will be reduced accordingly.


The electric motor on a mobility scooter is of a relatively simple design and usually quite rugged, able to withstand normal everyday use around towns and cities in most types of weather. It can, however, be damaged by, for example, mounting or dismounting a pavement without a dropped kerb or by driving your mobility scooter through an excessive wet area, such as a deep puddle. It is also possible to damage your mobility scooter's motor by driving through a very dusty or gritty area. The damage may not be immediately apparent, but dirt and grit that enters the motor's moving parts can cause the motor to fail at a later date.


The tyres on your mobility scooter will, at some time in the scooter's life, need to be replaced. This goes for whether they are solid, in filled or pneumatic type tyres.

Solid tyres will eventually need replacing due to general wear and tear, although they will probably last longer than the other two types. Due to their solidness, they are not always a popular choice with mobility scooter users, who prefer a more comfortable ride.

In filled tyres can also last a long time, and give a far superior ride to solid tyres. The main problem with these is that over time they will split and the in fill material, which is usually a spongy like material, will spill out making them unusable. Like any air filled tyre, pneumatic tyres are prone to punctures, in addition to the usual wear and tare.

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I have a quingo its 2nd hand my red light dosnt go off when ive had it on charge for 12hours the dial dosnt move to say it has full charge and the green light dosnt stay on it goes off after 5 mins. Can anyone advise me please ive been told it already had a new battery charge. Many thank
Suzie - 9-Sep-17 @ 8:11 PM
Every time I turn on scooter all its doing is bleeping and won't move please advise it won't drive or reveresearch just bleeps when you try to go forward or back
Mullshy - 6-Sep-17 @ 10:04 PM
Hi my friend has gave me a mobility scotter that has lay for 2 yrs in his hut ive charged it up and seems to be fully charged but theres a buzzing sound when i push the key in tbat wont stop and it wont move any ideas
Lynchu - 6-Sep-17 @ 6:00 PM
My Quingi plus is making a dreadful squeeking noise on the right handside.It's so badpeople can hear the noise before they see me.
Debby - 3-Sep-17 @ 2:21 PM
I was connecting the front and back sections of my style + scooter and it didn't click in right, now it's stuck, sections won't come apart or connect together properly???
Sparky - 27-Aug-17 @ 12:50 PM
Mercury neo 6 when we turn the scooter onhazards flash continuously but still drives ok can you please advise thanks.
Dan - 25-Aug-17 @ 2:45 PM
Could leaving my scooter on full charge over the weekend cause problems with battery? As having problem with battery it seems.
Stace - 21-Aug-17 @ 11:12 AM
Hi I got a rascal 850 the thing is when I turn it on it go's a bit then stops and marking beeping sound batteries where got 16 please me
Lilo - 20-Aug-17 @ 1:05 AM
Just bought a " New shop rider scooter,and charging or the first time, is flashing a yellows orance colour,is this normal?
Calcal - 18-Aug-17 @ 4:48 PM
Reverse out on my Scootie shop rider What part do I need? Please.Thank you, Scottie Judy
CJ - 14-Aug-17 @ 11:43 PM
The Jeff hand rear wheel keeps coming loose when I tighten it I can't move it not even in free wheel
Prawn - 14-Aug-17 @ 4:00 PM
My rear wheel on my scooter keeps coming loose when I tighten it up I can't move it in free wheel it's on the left
Prawn - 14-Aug-17 @ 3:57 PM
I have a monarch mobie scooter it's 3 years old can any one tell me where the free wheel is so if battery goes it can be pushed ??
James - 13-Aug-17 @ 5:15 PM
Hi there, I am using a GoGo elite traveler (7 year old) and recently started having serious battery issues. I use it mostly for short distances every day (~1 mile) and occasionally for 4-5 miles when I go shopping and my batteries last for 2 years usually. However, recently my batteries started loosing their charge very quickly (in a mile or so) and I am not able to find a solution. I changed batteries from different vendors, still they are good only for the first 2-3 months and the same issue recurs. I changed the charger but it did not help. The last time I checked with my battery vendor, he did some test and told me the batteries are good. I still went ahead and replaced the batteries with new ones as I was traveling out of the country and did not want to have any issues with my scooter. It again worked well for 3 months (May to Aug) and started loosing charge very quickly now. If any one has any suggestion, please let me know. I bound to my scooter and cannot move around, without it. Hence, this is making me really anxious everyday. Thank you in advance.
Budz - 12-Aug-17 @ 12:30 AM
I have a rallymobility that won't take charge and batteries are good it has a onboard charger could a reset be all it needs
Mike - 11-Aug-17 @ 3:38 PM
Sterling 425 after 2 to 3 miles the green lights have gone which leaves the red yellow,yellow goes and the red lights flashes.stop wait 2 or 3 minutes. You have red light yellow and green lights ON .Then after another 1/2 mile green lights go out yellow go out your left with red flashing. The pavements are not flat small pieces of flint stone. I think it could be a lose wire but where do you start I have no repair shops where I live .CAN ANYONE HELP ME JUST TELL ME WHERE TO START.
Go where - 10-Aug-17 @ 1:32 PM
Question: Today, my Go Go Elite would suddenly beep once and stop running.I would turn the key off and back on, and the scooter would run again for a brief while before it would again beep and stop running.Any suggestions? I did not think to move the freewheel back and forth.I recall years ago having the freewheel worked on.It has been a work horse for me for over a decade...love my Go Go! Pooky
Pooky - 7-Aug-17 @ 5:56 AM
DAVEY Hi Daveycan you tell me a bit more Did you replace the batteries Was it working fine before you changed them
chewit - 6-Aug-17 @ 5:42 PM
I.ve got a sterling little gem. I.ve put new batteries in it but it feels sluggish can anyone help me with this please kind regards
Davey - 1-Aug-17 @ 8:36 AM
I have a 4mph freerider companion, has a simple forward & reverse lever system. When lever is pressed forward, it moves in reverse quite fast. When lever is pulled back, it goes forward slowly. It seems like the wires have switched, any solutions for this? Thanks.
Eyes - 29-Jul-17 @ 8:55 PM
mav4g there is an electronic brake on back end of most motors to stop you rolling backwards when stopping on hills. sounds like this could be problem mate and ive got plenty of grey hair if you want to borrow some lol
techy1 - 23-Jul-17 @ 3:15 PM
Have a mercury neo 6 when we switch on the Ignition, the hazards lights come on constantly thanks
Dan - 21-Jul-17 @ 12:02 PM
What does it mean when my scooter keeps stopping and starting?
scooter girl - 19-Jul-17 @ 10:11 PM
Fred - it sounds as though something has been flooded.
Rankin - 7-Jul-17 @ 2:13 PM
This site is so silly. All of us with problems and issues and not one single person to offer a solution. What a waste of time...
Mav4G - 1-Jul-17 @ 12:44 AM
I have a Sterling Onyx which didn't like being out in torrential rainstorms the other night. The next morning it decided to switch on the rear lights permanently and no power to drive. By this I mean that when I turn the key the dial shows full charge but the power light doesn't come on and forward/backward paddles do nothing. Everything else works. Any ideas anyone?
Fred - 30-Jun-17 @ 8:13 PM
i have a mayfair freeriderevery thing works batterys fine chargher finewhen you drive it it goes for a while then slows down for a while then goes againany idears
chippy - 29-Jun-17 @ 3:13 PM
I have a 2014 Pride Mobility GoGo Traveler. It recently began loosing power. Thinking it was the batteries I bought new ones. They're fully charged and put out 26.14v. The symptom: I turn the key on (gear engaged as it should be) and when I depress the lever to go all the green lights on the tiller power gauge begin turning of one after the other until its down to the final red LED. There is a click near the rear motor as though it wants to engage but doesn't. There's a total loss of power. When I release the lever the lights all come back on again and it shows fully charged. It doesn't matter if I go forward or backward on the lever, the loss of power is consistent. After dismantling all the plastics, I cleaned and reconnected every connection I could find, both on the tiller and all the way back to the motor; including the connections at the primary base unit where all the wiring comes together. After watching a video I bypassed the tilt sensor but that didn't change anything. Nothing I have done works. I did put direct 24v power to the back axle and the motor worked just fine. The wheels turned and it wanted to go go go. But when I put it all back together the same loss of power keeps occurring. All the fuses are good and all connectors check out. There are no bare or worn wires that I can find. If I didn't know any better I would say there's a bad primary ground but I can't find one if it exists. Any suggestions would be appreciated. I've spent about 8 hours on this so far and pulled out what little bit of gray hair I have left. Thanks ahead of time for any help out there!
Mav4G - 29-Jun-17 @ 3:07 AM
The motor of luggie scooter is broken, is possible to repair it or change it
Felipe Luggie - 28-Jun-17 @ 3:52 PM
My friend has a TGA Mystere scooter and it wont charge up. I have fitted 2 new batteries and tried a new charger, but they will not charge up. Anybody got any ideas
Buzz - 26-Jun-17 @ 9:42 AM
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