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Common Problems with Mobility Scooters

By: Jonathan Webb - Updated: 13 Mar 2020 | comments*Discuss
Mobility Mobility Scooters Disabled

The use of mobility scooters has become increasingly popular in recent years, providing many disabled people with a life line to the outside world and giving them an element of independence that would otherwise prove difficult.

Generally speaking, mobility scooters are relatively reliable and need little maintenance. Mobility scooters have two major components. the electric motor and the battery that provides power to the motor along with the lights and horn.


Problems can occur to the battery, such as having to recharge it at regular intervals due to it not holding its charge for long periods. At its worst, this can mean having to put your mobility scooter on charge after every journey. Not only does this limit the distance you are able to travel, due to the chance that your mobility scooter may run out of battery power before you can make a full round trip, but can prove inconvenient as you are unable to make full use of your scooter due to the prolonged down time.

The main cause of batteries unable to hold their charge is old age. The only cure for this problem is to have a set of new batteries fitted. If you choose to have a set of bigger batteries installed, remember that although they may hold more charge, they can also be considerably heavier than normal sized mobility scooter batteries, which in turn means that your mobility scooter is heavier and needs more power to move, which in turn can drain the battery faster. If you are also using your lights on the mobility scooter, the battery's time between recharging will be reduced accordingly.


The electric motor on a mobility scooter is of a relatively simple design and usually quite rugged, able to withstand normal everyday use around towns and cities in most types of weather. It can, however, be damaged by, for example, mounting or dismounting a pavement without a dropped kerb or by driving your mobility scooter through an excessive wet area, such as a deep puddle. It is also possible to damage your mobility scooter's motor by driving through a very dusty or gritty area. The damage may not be immediately apparent, but dirt and grit that enters the motor's moving parts can cause the motor to fail at a later date.


The tyres on your mobility scooter will, at some time in the scooter's life, need to be replaced. This goes for whether they are solid, in filled or pneumatic type tyres.

Solid tyres will eventually need replacing due to general wear and tear, although they will probably last longer than the other two types. Due to their solidness, they are not always a popular choice with mobility scooter users, who prefer a more comfortable ride.

In filled tyres can also last a long time, and give a far superior ride to solid tyres. The main problem with these is that over time they will split and the in fill material, which is usually a spongy like material, will spill out making them unusable. Like any air filled tyre, pneumatic tyres are prone to punctures, in addition to the usual wear and tare.

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My grandmothers scooter is set up properly and fully charged but the power button is flashing green and it won’t move any advice
Coops - 13-Mar-20 @ 11:10 AM
I have a pride Rally scooter and I put batteries in it and now when I turn the switch on it tries to run away. Help
Akitagandy - 6-Mar-20 @ 9:03 PM
i have a gogo model wheel chair and the reverse does not worm just wanted to get a few ideas on what to look into thanks guys and gals cheers
sacha - 6-Mar-20 @ 12:51 PM
In answer to most questions about batteries not working. CHANGE THE BATTERIES it is the most common fault. Various flashes of lights. Google it there is a chart and tells you the fault for how many times the light flashes. As for scooter not going or going very slow after being out in the rain. DONT GO OUT IN THE RAIN IDIOT. The computer on most mobility scooters is located under the floor so can easily get wet and water and electronics dont mix. You need a new conroller. Speed sometimes changes This is caused by the throttle pot. Its like a volume control in the head under the battery meter
Elfed Thomas - 4-Mar-20 @ 11:11 AM
Anybody have any ideas I have a drive Style went over a bump payment and it's not working as a wire had fall off I have checked batteries I have checked motor and backward and forward switch the only thing I've noticed is is I have to take the battery out and put it back in to bring the yellow ignition light back on it is showing a full charge when I do this this as soon as I turn the ignition off and on again no light comes up up on on dash unless I take the battery out and put it back again hope you can help
Jonb - 12-Feb-20 @ 9:37 PM
My GoGo scooter is making rattling noise while I'm driving it. Anyone had this problem? How to fix it?
Heidi - 10-Feb-20 @ 5:01 PM
Has the mercury neo 8 got brake lights.??
skip - 5-Feb-20 @ 11:33 AM
I'm trying to locate a pin for heightening my Sterling Saphire 2 scooter seat. Any idea where I might get one or use
Mal - 17-Jan-20 @ 9:36 AM
My dad had royale 3 scooter. He passed 3 years ago. Scooter has been sitting since. Has less than 5.0 km on it. New batteries, charged overnight, won't move. Can hear a click when trying to go. All 4signal flashers blink 3 times. Forward, reverse, low, or high,all the same results. Thanks for any help.
mr - 30-Dec-19 @ 5:32 PM
I have a Rascl Pioneer, when I go up slopes and minor hils the speed slows considerably, can you help please
Sylv - 23-Dec-19 @ 6:45 PM
My scooter was working okay until i was out in the rain the other day and know when i try and ride it goes right slow when it is on full and when i put it on half way like i usually do it just goes right slow and when i try go backwards the scooter won’t work do you know what it could be because it’s only 4 months old but i started off with it been on the mobility and when pip took over they took me off the high rate and put me on the low rate even though i can’t walk and i decided to buy it from them and now it’s only going really slow thanks
Shaz - 16-Dec-19 @ 9:15 PM
Can you help I just bought a rascal 320 wheelchair 2nd hand it says it will travel 12.5 miles but am luck if I get 4 or 5 miles out off it could it be the batterys
Skull - 11-Dec-19 @ 4:38 PM
What is the cutout voltage of 24 volt mobility scooter
Trikerider - 6-Dec-19 @ 3:06 PM
My mobility scooter has a full battery and only works when the charger is on the electricity as soon as I disconnect it from the electricity it won't work what could be wrong with it
Lill - 6-Nov-19 @ 9:28 PM
Any one knows my battery charger blows unique 500 scooter looking for replace ment TN 60
Grumpy - 6-Nov-19 @ 10:13 AM
B said "Does anyone ever get a answer on this site????" Agreed, amazing that on a so-called disabled advice site that no-one cares enough to answer to help others in need
Jimmy - 21-Oct-19 @ 12:01 AM
I have a wheeltec Rio 3 scooter not the bottom seat cushion has disintegrate d can anyone help me too source another one. As I cannot find any supplier s for this part so cannot use my scooter.
Phi - 17-Oct-19 @ 10:08 AM
My gogo ultrax has stopped going uphill (hill quiet steep)any ideaswhy/Can't find anything inmanual re same.
Benny - 13-Oct-19 @ 3:33 PM
hi,due to building work,I had to store my rascal 388 xl outside under a purpose made cover, the builders had to move it and didn't secure the cover properly, and it blew off in the rain and got soaking wet, and now the beeper is on constantly like when you leave the charger plugged in and turn the key on, well it's on constantly, is this because of water? and needs drying off properly? anyone with an idea would be great. Thankyou Marky
marky - 7-Oct-19 @ 8:53 PM
Help needed please for Monarch Xl Scooter Beeps continuously, Its not the controller nor the electronic brake as both replaced. Wiring diagram would be most helpful as I find a wire cut off ( grey exiting the harness just below controls) there is also a white wire which epeeearsto her nowhere to plug onto A;l;advice much appreciated.
Tony - 22-Sep-19 @ 4:22 PM
I have bought a green power scooter I order it with a 800w motor it came with a 500 w motor after 5 weeks an engineer came and changed the motor and told me it was 800 w how come it is slower than 500 w motor can enemy help me the nomber;ber on the motor is 190800674c45 made by cccs thanks Chris.. ??
Dingo - 18-Sep-19 @ 6:01 PM
Can anyone help ? I'm after a wiring diagram for a Sterling Sapphire 2 need to find voltage out puts
neil - 10-Sep-19 @ 9:07 AM
Hi, just purchased a new Monarch Mantis 4 wheel with lithium batteries a week ago it as developed a squeaking noise coming from the rear wheels only happens when i reverse it or push it backwards, any ideas what it might be please
Tiger - 7-Sep-19 @ 3:34 PM
Looks like many here have the same problem: scooter beeping instead of going! And nobody answers. So my reopened with is, make sure it's not in 'freewheel' and if your friendly airline crew stuck a plug in the charging port to immobilise it while you were on a flight, unplug that. Both have happened to me lol.
MM - 28-Aug-19 @ 4:45 PM
On the mobility scooter the blue warning light is on dose anyone know why ?
Jan - 23-Aug-19 @ 7:43 PM
My wife has a Stirling Sapphire 2 Mobility scooter with fully charged batterieswhen it is travelling the needle is steady but it's travelling very slow, can anyone give me some idea what to look for please.
J - 22-Aug-19 @ 5:15 PM
When I turn my scooter on it makes a whistling noise and won’t move, I’m very confused,
Ed - 19-Aug-19 @ 2:21 AM
Hello.I got a qtech scooter. The horn works.the Dail lights up.but won't move.there plenty of life in the batteries. Can you help.
Gyp - 18-Aug-19 @ 10:21 PM
Hello.I have a mobility scooter with 2 batteries in a box.it's a qtech.the horn beebs. The Dail lights up but it won't move.there's plenty of life in the batteries. Can you help.
Denno - 18-Aug-19 @ 10:18 PM
I got a new gogo scooter about 18 months ago. I had tosend it back first week. It was not holding its charge. They could find nothing wrong so returned it. I went on holiday and was let down as after about 1 hr it slowed down to snails pace. I have since only used it for the supermarket. Last week as I was going on holiday again I decided to get a 17amp new battery instead of the 12 that was supplied. I also got a new larger charger. Was told it would go further. WRONG again on my fully charged battery after about 1hr chugged to a stop. Again my holiday ruined. Put the battery on charge and it was showing almost full. But lights on steering wheeldown to red. Any help would be appreciated thank you x B - 2-Aug-19 @ 8:24 PM I would bet on it that it's the brake on the motor. It's a common failure. It slows the scooter down slightly just like a flat battery. They are about £80 us fitting.
Hughmungus - 18-Aug-19 @ 12:34 AM
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