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Common Problems with Mobility Scooters

By: Jonathan Webb - Updated: 23 Nov 2020 | comments*Discuss
Mobility Mobility Scooters Disabled

The use of mobility scooters has become increasingly popular in recent years, providing many disabled people with a life line to the outside world and giving them an element of independence that would otherwise prove difficult.

Generally speaking, mobility scooters are relatively reliable and need little maintenance. Mobility scooters have two major components. the electric motor and the battery that provides power to the motor along with the lights and horn.


Problems can occur to the battery, such as having to recharge it at regular intervals due to it not holding its charge for long periods. At its worst, this can mean having to put your mobility scooter on charge after every journey. Not only does this limit the distance you are able to travel, due to the chance that your mobility scooter may run out of battery power before you can make a full round trip, but can prove inconvenient as you are unable to make full use of your scooter due to the prolonged down time.

The main cause of batteries unable to hold their charge is old age. The only cure for this problem is to have a set of new batteries fitted. If you choose to have a set of bigger batteries installed, remember that although they may hold more charge, they can also be considerably heavier than normal sized mobility scooter batteries, which in turn means that your mobility scooter is heavier and needs more power to move, which in turn can drain the battery faster. If you are also using your lights on the mobility scooter, the battery's time between recharging will be reduced accordingly.


The electric motor on a mobility scooter is of a relatively simple design and usually quite rugged, able to withstand normal everyday use around towns and cities in most types of weather. It can, however, be damaged by, for example, mounting or dismounting a pavement without a dropped kerb or by driving your mobility scooter through an excessive wet area, such as a deep puddle. It is also possible to damage your mobility scooter's motor by driving through a very dusty or gritty area. The damage may not be immediately apparent, but dirt and grit that enters the motor's moving parts can cause the motor to fail at a later date.


The tyres on your mobility scooter will, at some time in the scooter's life, need to be replaced. This goes for whether they are solid, in filled or pneumatic type tyres.

Solid tyres will eventually need replacing due to general wear and tear, although they will probably last longer than the other two types. Due to their solidness, they are not always a popular choice with mobility scooter users, who prefer a more comfortable ride.

In filled tyres can also last a long time, and give a far superior ride to solid tyres. The main problem with these is that over time they will split and the in fill material, which is usually a spongy like material, will spill out making them unusable. Like any air filled tyre, pneumatic tyres are prone to punctures, in addition to the usual wear and tare.

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can you please tell me where the ground wire is on a drive regatta mobility scooter or do they not have onethanks john
jd - 23-Nov-20 @ 3:02 PM
Having problems with my Kymco XLS. Scooter moves sluggish on the flat accelerates well on inclines.Have replaced Motor,Battries, Speed resistor ( hare and hound switch) not sure what else to do. Any help would be appreciated.
Paul - 13-Nov-20 @ 12:59 PM
Having problems with my Kymco XLS. Scooter moved sluggish on the flat accelerates well on in clines.Have replaced Motor,Battries, Speed resistor ( hate and hound switch) not sure what else to do. Any help would be appreciated.
Paul - 13-Nov-20 @ 12:55 PM
I have a mobility scooter with 2 brand new batteries and I wired them up checkedbreaker checked wigwag checked fuses checked freewheel lever and switch all seem to be working and the scooter lights up but shows empty batteries. I made sure batteries are fully charged over 13v each yet scooter is dead in water lights up but no fault light codes no power showing and definitely no going anywhere any advice
Wheelz - 29-Oct-20 @ 9:37 AM
Hi could anybody help please I’ve got a tga vita scooter that seems to have an electric problem. It’s got brand new batteries an is kept in doors so it’s not a damp issue. My scooter keeps cutting out every few inches it does it on flat surfaces not Just going up an down bumps. The led shows battery’s are full then it cuts out saying they are flat, I switch it off an back on an it says batteries are full an it will move a few more inches then happen all over again. Has anybody got any ideas please ? Many thanks crissy
Crissy - 28-Oct-20 @ 12:52 PM
Hi guys I’ve got a tga vita that seems to have an electrical issue. It’s got brand new batteries, it’s kept in doors (so not damp) When using it suddenly just stops this happens intermittent. It happens for no reason not going up an down kerbs etc. I’ll be riding a long an it just stops it shows the battery’s are empty then it kicks back into life saying battery’s are full ! It will go an few inches an do it again then every few inches it does it again. Has anyone please got any ideas that might help ? Thanks Chrissy
Chrissy - 28-Oct-20 @ 12:44 PM
Hi I have a style drive scooter, I have a new battery and all was going well, now I have no electrics, I tried another battery that I was previously using so I knew would work but still no electrics, no light on the control panel. I am lost without it, need advise please. Thank you
Dee - 24-Oct-20 @ 7:48 PM
have a problem with my regatta scooter just fitted a new electronic brake when i push the reverse and forward control the brake just clicks twice any ideas. thanks john
John dover snr - 13-Oct-20 @ 1:24 PM
Hii have a pride xl140 electric scooter. My problemis headlight are very very dim but the yellow flashing emergency lights are normal.Could it be a ground wire if so where is it located. thanks phil
PHILLIP - 28-Sep-20 @ 8:33 AM
My scooter slips when accelerating, is there and adjustment such as a clutch or something to keep it from slipping?
Lgr - 10-Sep-20 @ 4:14 PM
i have a Quingo Air-2 and its stopped working. i get 8 flashes on the light on the steering column which says its a ' Motor volt error' - what does that mean? the batteries were recently replaced (2 months ago) and so i know they are ok but it wont go. can anyone help?
ep38 - 6-Sep-20 @ 1:17 PM
Hi I have a tga vita 4 , I only use it to take my dogs out to the park ,and to the shops once a day I have just had new batteries but when I go up hills it really struggles to the point that it stops ,I change it after every usehas anyone else had this problem,I know it’s not an off road scooter but you would think it could take a few hills, I have a spare little one That I use it’s just the drive make and that has no problem going up hills ,I just don’t understand it.
Vee - 24-Aug-20 @ 3:04 PM
Invacare colibri scooterOnly used a few times but out of guarantee.New 2 years ago.New auto charger used and battery reads 12.8 on multimeter.In gear.when switched on 2 beeps but battery fully charged.Scooter won't move.Have checked inside battery Fuse ok and 4 connections ok
al - 22-Aug-20 @ 12:59 PM
I have a Rascal Ultralite 480 with new batteries that has suddenly stopped working. I get rapid Bleeps when turning on in Push mode which is normal of course, but I am also getting the same Bleeps when in Drive mode. I have checked the battery output and that the rear axle assembly is working ok by using on another duplicate scooter. I have also checked all fuses and reset buttons, also the tiller display is working ok but I cannot get it to operate at all. Does anyone have any ideas please? Many thanks,
Victor52 - 16-Aug-20 @ 6:29 PM
hi i have a sterling little gem scooter when its on charge it says full on the gauge but when taken of charge it shows flat the batteries are ok but it wont start or move has anyone ideas what could be causeing this problem
gamer - 14-Aug-20 @ 3:48 PM
Got a Golden scooter & won't move & the battery charger says it fully charged but when I turn key nothing. Not lights, no horns, no charging indicator lights, no movement. I did troubleshoot but no go. Can you help me? Not an expert but it seems like an electrical problem.
Hottman - 9-Aug-20 @ 4:51 PM
My wife has a gogo mobility scooter the problem is it speeds up going down hills and it rolls forwards on its ownon the flat
vince - 9-Aug-20 @ 3:37 PM
Hi, I have a Pride mobility scooter and all of a sudden it's decided to stop working. I've fully charged the batteries and have checked them and they're showing 26 volts. I've cleaned all contacts from where the motor attaches to the scooter, on the battery box and beneath the battery box on the scooter but still it won't move. The battery guage on the scooter says fully charged but the green light flashes twice then there's a brief pause and it then flashes three times but this sequence isn't covered in the "fault codes" any help would be greatly appreciated, I'm lost without my scooter. Thanks.
Humpydumpty. - 2-Aug-20 @ 11:19 AM
Hi my mobility scooter making a rattling sound coming from back smell burning please could give me some advise thanks
Marie - 29-Jul-20 @ 8:56 PM
Hello, I bought a new battery for my dad's scuter, he drove 3 days and since yesterday, when he is in the village, it will drive 1 meter and it blocks the ride. He must turn on again and the same thing again and it makes a sound, which may be wrong
Isa34 - 29-Jul-20 @ 4:34 PM
I've got a pride mobility scooter and I have a problem with the LED lights that tells you when the battery has charged. It only shows a red,amber and 1 green light even though it's been on charge for a very long time. Help please!!
Jacs - 22-Jul-20 @ 9:17 AM
Mu gogo battery charger is making a clicking noise and the charging indicator on the dial has not moved.There is no life in the scooter.It has been working to date.What could this be please ? Thank you
Kath - 18-Jul-20 @ 12:13 PM
My Dad has just bought a TGA Breeze 4 . He has switched on the hazard lights and now cant turn them off ,, neither can I and the handbook doesn't say anything about cancelling them...help please.
Biggles - 12-Jul-20 @ 12:39 PM
I have pride a go go elite plus was working no problem has fully charged new batteries but when I turn the key it just screeching sound no bleeps just continues screeching but wont run anyone know what's happening please
Jmb - 8-Jul-20 @ 10:29 PM
Hi My liteway 4 just stopped abruptly going up a hill - I checked the fuses to batteries as this has been an issue in past but they were fine . Any suggestions as to what could be the cause ?
Scoop - 28-Jun-20 @ 2:11 AM
I have a Rascal 388xl mobility scooter which has been in the garage for approx. 8 months.I put the key in yesterday and turned it on, the battery is still 100% which is what I expected, but the hazards lights and associated 'bleep' are on and won't turn off Does anyone have any ideas as to why this would be? and how to turn the lights and sound off?
Ange - 19-Jun-20 @ 9:09 AM
Hello my dads tga vita lite packed up today it started to make a crunching like noise from the transaxle/motor area and now it’s allowing us to push it while in gear any ideas?? Thanks Pete
Britty - 16-Jun-20 @ 7:20 PM
Been trying to get my mothers drive scout scooter goin ive replaced batteries charger works batteries fully chargedunplug charger and turn scooter on all lights are on saying its fully charged etc and in drive but scooter will not move forward or backwards at all lift battery pack up and put it back so it drops into place and the scooter works fine but as soon as i plug charger in and remove it scooter wont work again i dont think my mother is healthy enough to be lifting the battery pack in and out ive cleaned all terminals etc and now dont know where else to look any help appreciated as i need to get it to her asap as she needs it daiy thankyou in advance for any help
Davo - 16-Jun-20 @ 4:40 AM
For Dylan have you tried the switch that puts the buggy into neutral it’s usually at the back area move it forward or backward and it should go it’s like its in neutral where you can push it and it moves but when you put it in gear it won’t move by pushing it try it and let me know please
Boney - 15-Jun-20 @ 12:31 AM
help required please, quingo air 2 new batteries fully charged start of fine then slows to a crawl traveld less than 1mile thought it was going to stop got home put on charge charger ran for 15 mins batteries fully charged.please reply with genuine help if you can 64 year old disabled guy.this is my only way to shop can hardly walk,many thanks pete.
pete - 14-May-20 @ 1:45 AM
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