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Common Problems with Mobility Scooters

By: Jonathan Webb - Updated: 23 Jul 2017 | comments*Discuss
Mobility Mobility Scooters Disabled

The use of mobility scooters has become increasingly popular in recent years, providing many disabled people with a life line to the outside world and giving them an element of independence that would otherwise prove difficult.

Generally speaking, mobility scooters are relatively reliable and need little maintenance. Mobility scooters have two major components. the electric motor and the battery that provides power to the motor along with the lights and horn.


Problems can occur to the battery, such as having to recharge it at regular intervals due to it not holding its charge for long periods. At its worst, this can mean having to put your mobility scooter on charge after every journey. Not only does this limit the distance you are able to travel, due to the chance that your mobility scooter may run out of battery power before you can make a full round trip, but can prove inconvenient as you are unable to make full use of your scooter due to the prolonged down time.

The main cause of batteries unable to hold their charge is old age. The only cure for this problem is to have a set of new batteries fitted. If you choose to have a set of bigger batteries installed, remember that although they may hold more charge, they can also be considerably heavier than normal sized mobility scooter batteries, which in turn means that your mobility scooter is heavier and needs more power to move, which in turn can drain the battery faster. If you are also using your lights on the mobility scooter, the battery's time between recharging will be reduced accordingly.


The electric motor on a mobility scooter is of a relatively simple design and usually quite rugged, able to withstand normal everyday use around towns and cities in most types of weather. It can, however, be damaged by, for example, mounting or dismounting a pavement without a dropped kerb or by driving your mobility scooter through an excessive wet area, such as a deep puddle. It is also possible to damage your mobility scooter's motor by driving through a very dusty or gritty area. The damage may not be immediately apparent, but dirt and grit that enters the motor's moving parts can cause the motor to fail at a later date.


The tyres on your mobility scooter will, at some time in the scooter's life, need to be replaced. This goes for whether they are solid, in filled or pneumatic type tyres.

Solid tyres will eventually need replacing due to general wear and tear, although they will probably last longer than the other two types. Due to their solidness, they are not always a popular choice with mobility scooter users, who prefer a more comfortable ride.

In filled tyres can also last a long time, and give a far superior ride to solid tyres. The main problem with these is that over time they will split and the in fill material, which is usually a spongy like material, will spill out making them unusable. Like any air filled tyre, pneumatic tyres are prone to punctures, in addition to the usual wear and tare.

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mav4g there is an electronic brake on back end of most motors to stop you rolling backwards when stopping on hills. sounds like this could be problem mate and ive got plenty of grey hair if you want to borrow some lol
techy1 - 23-Jul-17 @ 3:15 PM
Have a mercury neo 6 when we switch on the Ignition, the hazards lights come on constantly thanks
Dan - 21-Jul-17 @ 12:02 PM
What does it mean when my scooter keeps stopping and starting?
scooter girl - 19-Jul-17 @ 10:11 PM
Fred - it sounds as though something has been flooded.
Rankin - 7-Jul-17 @ 2:13 PM
This site is so silly. All of us with problems and issues and not one single person to offer a solution. What a waste of time...
Mav4G - 1-Jul-17 @ 12:44 AM
I have a Sterling Onyx which didn't like being out in torrential rainstorms the other night. The next morning it decided to switch on the rear lights permanently and no power to drive. By this I mean that when I turn the key the dial shows full charge but the power light doesn't come on and forward/backward paddles do nothing. Everything else works. Any ideas anyone?
Fred - 30-Jun-17 @ 8:13 PM
i have a mayfair freeriderevery thing works batterys fine chargher finewhen you drive it it goes for a while then slows down for a while then goes againany idears
chippy - 29-Jun-17 @ 3:13 PM
I have a 2014 Pride Mobility GoGo Traveler. It recently began loosing power. Thinking it was the batteries I bought new ones. They're fully charged and put out 26.14v. The symptom: I turn the key on (gear engaged as it should be) and when I depress the lever to go all the green lights on the tiller power gauge begin turning of one after the other until its down to the final red LED. There is a click near the rear motor as though it wants to engage but doesn't. There's a total loss of power. When I release the lever the lights all come back on again and it shows fully charged. It doesn't matter if I go forward or backward on the lever, the loss of power is consistent. After dismantling all the plastics, I cleaned and reconnected every connection I could find, both on the tiller and all the way back to the motor; including the connections at the primary base unit where all the wiring comes together. After watching a video I bypassed the tilt sensor but that didn't change anything. Nothing I have done works. I did put direct 24v power to the back axle and the motor worked just fine. The wheels turned and it wanted to go go go. But when I put it all back together the same loss of power keeps occurring. All the fuses are good and all connectors check out. There are no bare or worn wires that I can find. If I didn't know any better I would say there's a bad primary ground but I can't find one if it exists. Any suggestions would be appreciated. I've spent about 8 hours on this so far and pulled out what little bit of gray hair I have left. Thanks ahead of time for any help out there!
Mav4G - 29-Jun-17 @ 3:07 AM
The motor of luggie scooter is broken, is possible to repair it or change it
Felipe Luggie - 28-Jun-17 @ 3:52 PM
My friend has a TGA Mystere scooter and it wont charge up. I have fitted 2 new batteries and tried a new charger, but they will not charge up. Anybody got any ideas
Buzz - 26-Jun-17 @ 9:42 AM
Hi I have a strider mobility scooter charging problem when you plug charger in the charger blinks orange a few times then blinks red instead of staying orange to say it s charging i tested charger that s fine so the only thing it could be is batteries as on a strider they is when you trun key on if ok it will be a green light if theys a problem it should blink a number of times to tell you what the problem is but no that stays green so now i have changed the batteries overfrom my kensington freerider i know they are good batteries but the charger is blinking redanyone got any ideia s pls ?
ironman - 23-Jun-17 @ 11:58 AM
I have a quingo air which is showing the code for "voltage fault at the motor" Any ideas what this means? Thanks
John - 20-Jun-17 @ 12:34 PM
I just brought a libre scooter it was charging fine until my mate brought me a new charger round put it on charge fine for a while and now not charging on any battery charger what can I do I don't have the money to buy new batteries
Ange - 10-Jun-17 @ 5:03 PM
I have a kensington freerider which recently died. Does anyone know of anywhere I can get 2nd hand/New parts. (DYNAMIC Control Box - Model No.-DS100KB) Any help and advice will be hugely appreciated.
Chunk - 31-May-17 @ 6:59 PM
Hi I have just got a 2nd hand Sterling Little Gem, It has a problem and I have no idea how to fix it, As soon as I turn the key it starts bleeping and will not stop until I turn the key, I have made sure its in the drive thing at the back, Checked the fuses and wiring And can not find anything obviously wrong any help very much appreciated as I really need to get it running as my Wife is struggling to push me around in my chair. Thank you Giles
Brokengasfitter - 29-May-17 @ 8:34 PM
Hi,i have a smallkymco mobility scooter that has been sat for a while.Have put another battery on it and the electrics are working,horn lights etc.The problem i have got is that the rear wheels have locked and i cannot move the scooter either with the drive engaged or dis-engaged also the green light is continually flashing .Oddly i can turn the wheels by hand with them off the ground but they turn in opposite directions !! Any clues as to what is wrong as the scooter was fine when it went 'into storage'.
vic. - 29-May-17 @ 5:07 PM
I have a mobility scooter ctm it wont move the no matter what position you put the lever in to ... the green light is very dim and for me this means it dont work if you turn the key on an off for some time the light will finally go bright an you can then continue to ride for the day but the next day dim light again and dont work again now they key on an off dont work and i did get it to work yesterday by unpluging the ecu control box with the wires on an off then the light went bright and it worked for the day now unpluging wires an turning key on an off don't work at all just says as a dim light and wont drive has anyone had this problem? Or any ideas?
Kerry - 28-May-17 @ 10:46 PM
I have a t4 breeze scooter and it's cutting out on me. I drive 10 yards it's stops then it goes again. Please help wot would it be.
Rocky - 28-May-17 @ 12:34 PM
Hi I have lost the key for my dma tinta scooter just wondering how to obtain a new key, I've seen them on eBay is it a generic key Thank you
Lady rose - 19-May-17 @ 2:01 PM
i have accidently fully discharged the two batteries on my quingo by leaving the plug in the wall socket and the plug still in the chair.now when pluging in the mains and the plug into the scooter the red power light comes on but no yellow charging light does not illuminate this the batteries are not taking a charge do i need to replace the battries
groovy - 17-May-17 @ 11:33 PM
I need to access the horn wiring on my Quingo Plus mobility scooter. Any advice would be welcome. Many Thanks.
Sunray - 12-May-17 @ 6:57 AM
I need to access the wiring for the horn on a Quingo plus mobility scooter. Any suggestions would be welcome. Many Thanks.
Sunray - 12-May-17 @ 6:54 AM
My dad has a mobility scooter which will work fine for a while and will then just stopthe batteries are fine but it is starting to get unreliable for him any ideas
Phil - 12-May-17 @ 6:39 AM
I have Quingo Plus mobility scooter. I have purchased a DECENT horn for it,(instead of the pathetic beeper). Question is that I do not know how to get the the horn wiring, (I realise that the top of the control unit has to be removed). Any advice would be gratefully received. Thank you.
Sunray - 9-May-17 @ 3:08 PM
My OH loses the 'Anti Tip Device' wheels on one side of his Quingo Plus almost daily, no matter how securely he tightens it.Can anyone please help with a tip to keep it in place? X
Freewheeler17 - 7-May-17 @ 4:59 PM
Went to plug in my girl sterling diamond scooter do charge there was some crackling and only one light came home on the charger only charger never started to charge got my brother and in wall charger same thing happened so it is not the charger anybody got any help for me
Smiggs - 7-May-17 @ 4:50 PM
I have a TGA Mystere mobility scooter and my wife has a Freerider Mayfair S and I cannot find the fuses on either machine. I wish to buy the right ones for each scooter as a precaution in case we have a problem whilst out and about.Can you please help me with this. I know both scooters have cut out circuits, do these take the place of fuses? Many thanks, Mike.
M & A - 2-May-17 @ 3:56 PM
The tiller on my goden companion 11 3 wheel scooter is frozen and I'm unable to steer. The tiller also go's all the way forward. Any idea what the problem is?
mike - 29-Apr-17 @ 2:02 AM
[Hi , I have just taken my shoprider deluxe scooter apart and put it back together but now the wheels don't turn when the axle is? I will turn the wheels when they are off the ground.. Any suggestions? Thanks. Daniel - 26-Apr-17 @ 12:08 PM] Have you left the little piece of metal that fits in the notch in the end of the rear axle out ? That would be one thing that would produce such an effect. The little pieces aren't very big and you might not have even spotted them if they dropped out at the time. Skype me, ID = piratecommander.
Pirate - 28-Apr-17 @ 8:44 AM
Hi , I have just taken my shoprider deluxe scooter apart and put it back together but now the wheels don't turn when the axle is? I will turn the wheels when they are off the ground.. Any suggestions? Thanks.
Daniel - 26-Apr-17 @ 12:08 PM
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