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What to Do If You Breakdown in Your Mobility Scooter

By: Jonathan Webb - Updated: 4 Dec 2020 | comments*Discuss
Mobility Scooter Breakdown Scooter

Like any vehicle, a mobility scooter can suffer a breakdown regardless of how well it has been serviced. This is something that many users of mobility scooters fear, but there are a number of things that it is possible to do to reduce the risk to yourself if such a thing happens.

If you are living with someone, tell them where you are going and how long you expect to be. So, if for example, you told someone you were just popping down the local shops and you did not return home after, say, 1 hour, that person could know where to look if they became worried about your safety. If you happen to have a mobile telephone you could, of course, let them know that you will be later than originally thought or that you had broken down.

Due to various disabilities, some users of mobility scooters find verbal communication difficult. If this is the case, it is advisable to always carry a piece of paper with you which has the first name of the person you live with written on it, along with their telephone number.

In the event of your mobility scooter breaking down, you can give this information to someone who is passing or, if you are able to walk a short distance, take it to a shop, or other such place, where someone will be able to call the person named on the piece of paper.

Some mobility scooters are able to be folded up and put in the boot of a car. If this is the case with your mobility scooter, it may be possible for someone to give you and your mobility scooter a lift home by car

Mobility Scooter Recovery Service

It is possible to take out a roadside recovery policy for your mobility scooter that covers 24 hours a day 365 days a year. The number of times that you are allowed to call out this service will depend on each individual company's policy, but may be as many as 4 times a year. It is important to be aware, that some companies will cancel your policy, without refund, if you exceed the number of call outs allowed.

Before taking out a roadside recovery policy check it very carefully. Most policies will only cover you for the mobility scooter that you registered at the inception of the policy, so if you change mobility scooters you must let the recovery company know immediately.

Most recovery staff will also not carry out work on a mobility scooter that is left unattended. The roadside assistance policy will, depending on the level of cover, probably cover carrying out roadside repairs, where possible, and an onward destination service.

Items that may not be covered include any claim within 48 hours of the policy being taken out, a breakdown outside an area of 10 radius miles of your registered home address or the vehicle being used to transport the mobility scooter, a mobility scooter immersed in mud, snow, sand or water. Also the loss of keys to your mobility scooter may not be covered.

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I need my handicapped scooter repaired it needs a rear end replaced
Dave - 4-Dec-20 @ 9:15 PM
I have a 2006yrmobility scooter. Was having problems charging so bought new batteries ,worked fine for the first week but it then needed a charge. Didn't charge so presumed I needed a new charger which I bought yesterday morning.Was told to put it on charge for 24hrs to give it a good charge. Just been to unplug it,tried to switch on and my red lights are flashing meaning it hasn't charged at all. Has anyone e got any suggestions to the issue ?It isn't insured and I do rely on it as can't walk father than my gate. Can someone please give any advise x
Lez - 7-Feb-20 @ 4:09 PM
is there a device available to enable the mobility scooter to be charged for a short time in the eventuality it has a near-flat battery while out and about,i.e.similar to a mobile phone charge bank but on a larger scale,onethat could be plugged into the mains charger socket on the scooter putting a charge into the batteries for about 3 miles of travel?
shep - 21-Dec-19 @ 8:53 PM
Is this site monitored, seems no and there are no workable contact details!
smelly cat - 26-Apr-19 @ 2:59 PM
Carrying a medical condition card is a good idea in case you are involved in an accident, also lets the emergency services know more about how to move/handle you.
DR J - 26-Apr-19 @ 2:56 PM
Kymco agility puncture and don't know how to fix it.im in Glasgow G33 area
Fluffy01 - 24-Apr-19 @ 8:50 PM
Anyone know who repairs punctures.my tyre is punctured and because of my disability I can't fix it myself.its a kymco agility.i live in Glasgow G33 area if anyone can recommend someone.
Fluffy01 - 24-Apr-19 @ 8:48 PM
My indecaters wont turn off what should I do
Juju - 11-Feb-19 @ 6:26 PM
I was travelling on my mobility scooter today and it just came to a complete standstill HELP I am disabled and rely on my scooter I have no insurance for it have no money and am now basically stuck indoors I really don't know what to do any ideas on what it can be please
Angie - 2-Dec-17 @ 2:18 AM
I have insurance and public liability and now I am looking for breakdown cover,anyone got a reasonable company,thanks
Uddy - 31-Aug-17 @ 12:37 PM
I'd like to take my scooter on trams and trains so I can travel a little further myself, rather than having someone pushing me in wheelchair allthe time... Is there a way of charging my battery on the scooter, should it go flat whilst I'm out please?
Avalon - 19-May-17 @ 8:04 PM
Mobility scooter fell on its side and there was water on the floor could that bebattery fluid leaking out. any comments please
pete - 6-Mar-17 @ 7:29 PM
Jane- Your Question:
What is the procedure with a mobility scooter on an indirect flight.1) when do you hand it over2) what happens on an indirect flight when your luggage is checked through, is the scooter checked through too

Our Response:
Different flights will have different procedures for dealing with mobility scooters, i.e Ryan Air requests that you give the make, model, weight and lowest collapsed height of the wheelchair 48 hours before the flight. An airline also may request dimensions and/or other requirements that you would have to ensure before you make the trip. Therefore, you would have to ask the airline you choose to book with directly on their own specific policies and procedures, before you book the flight.
DisabledTravelAdvice - 29-Jul-16 @ 12:15 PM
What is the procedure with a mobility scooter on an indirectflight. 1) when do you hand it over 2) what happens on an indirect flight when your luggage is checked through, is the scooter checked through too
Jane - 28-Jul-16 @ 3:30 PM
@Jules - you would have to go through a private company by searchingonline for one that can organise it abroad.
DisabledTravelAdvice - 6-Jan-15 @ 12:47 PM
I need to hire a mobility scooter to take to Cuba on holiday for 2 weeks how do I do this ? lol ease advise
Jules - 5-Jan-15 @ 12:57 AM
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